Creating a payment request in Nicky is straightforward — this guide will help you send your first payment request with ease.
Whether you’re requesting funds from a friend, client, or business partner, you’ll see just how simple and flexible Nicky makes the process.
Everything You Need for Your First Payment Request
Before following this guide, please make sure you’ve created a Nicky account.
If you haven’t done so yet, head over to our “Getting Started” guide for step-by-step instructions.
If you already have a Nicky account, please ensure the following setup steps have been completed:
- Setting up your Merchant Configuration
- Creating a Connection
- Adding or importing a Wallet
If any of these steps are missing, we recommend returning to the “Getting Started” guide to complete them before proceeding.
Sending a Payment Request
This part will help you find your way to our Payment Request button, if you already know how to access it you can skip to the next section.
1. Log in to your Nicky Account
You can either visit nicky.me and click “Login”, or access your account directly at pay.nicky.me if you’ve previously logged in on your device.
2. Access the Dashboard
Once logged in, you should be in the “Overview” tab. If you’re not, just click “Overview” at the top left of the screen.
3. Create a Payment Request
In the “Overview” tab, you’ll see two “Request” buttons. Click either one to begin your payment request.
4. Enter the Payment Details
Now, fill out all the required fields. The “Related to” field is optional and helps provide context to the recipient about the payment details. Once done, click “Continue” to proceed.
5. Confirmation
A confirmation tab will now appear. Please review all the details carefully before clicking “Send Request” to finalise the request.
Payment Request History
The Payment Request History lets you review all your previous requests, so you can easily check whether a payment has been completed. You can also cancel a request here if you’d like to revoke it.
Let’s walk through all the functionalities so you can understand why each one is important.
Accessing the Payment Request History
To access the payment request history you will need to go to the Overview tab and click the “Requests” button under the “Transactions” section
Description of the Header Fields
As you can see, the Payment Request History displays key information such as the intended “Payer“, the “Creation Date” of the request, its “Amount”, and an optional “Description”. Each Payment Request is assigned a unique “Short ID“, which can be shared via link or QR code. The “Status” column indicates the current stage of the request. Additionally, you can click the ✉️ icon to resend the email or the 🗑️ icon to cancel the request.
Other Functionalities
- The “Filter” button allows you to sort your requests by payer.
- The “See all” button expands the view to give you a clearer overview of all requests.
- Lastly, the “Export” button lets you download your requests as a CSV file.
You now know how to create Payment Requests and access their history.
We also offer many other helpful guides on our Support page. If you have questions, feel free to explore them. We recommend continuing with “Payments”.
Thank you for following this step-by-step guide on Payment Requests. We hope it was helpful. If you have any additional questions or feedback, please don’t hesitate to contact our Support team using the form at the bottom of this page.